JP Salud Y Bienestar LLC, operating as Salud Y Bienestar TX (“we,” “our,” or “us”), values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our website at:
https://saludybienestartx.com/
Information We Collect
We may collect information that you voluntarily provide to us, including:
First and last name
Phone number
Email address
ZIP code
Address or location information when relevant to an insurance request
Insurance-related information you provide when requesting assistance
Information submitted through website forms, chat widgets, quote request forms, or appointment forms
Any other information you voluntarily provide when contacting JP Salud Y Bienestar LLC
How We Use Your Information
We may use your information to:
Respond to your inquiries
Provide assistance with ACA/Obamacare, Medicare, Auto, Home, and other insurance options
Provide insurance quotes or information
Assist with insurance applications or enrollment
Schedule and manage appointments
Contact you regarding your request
Send service-related follow-ups and updates
Communicate with you by phone, SMS/text message, or email when you have provided the appropriate consent
Improve our website, services, and customer experience
Comply with applicable legal and regulatory requirements
SMS Communication & Consent
Users may opt in to receive SMS messages from JP Salud Y Bienestar LLC, operating as Salud Y Bienestar TX, through our website at:
https://saludybienestartx.com/
Users provide express SMS consent by selecting an optional, unchecked SMS consent checkbox or completing another explicit SMS opt-in action presented in a website form, chat widget, appointment form, quote request form, or other contact form.
Providing a phone number or submitting a request alone does not constitute consent to receive SMS messages.
SMS messages may include:
Responses to inquiries
Appointment scheduling and reminders
Insurance quote or coverage follow-ups
Information regarding ACA/Obamacare, Medicare, Auto, Home, or other insurance options
Application or enrollment-related communications
Policy or service-related updates
Customer service communications
Promotional or marketing text messages will be sent only to users who separately consent to receive those messages. Consent to informational SMS messages does not automatically include consent to promotional or marketing SMS messages.
Message frequency may vary. Message and data rates may apply.
Reply STOP at any time to opt out of SMS messages. You may receive a final message confirming your opt-out; no further messages will be sent through that SMS program unless you opt in again.
Reply HELP for assistance, or contact us at (915) 867-2158.
Consent to receive SMS messages is optional and is not a condition of purchasing any goods or services or submitting an inquiry.
SMS Consent and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers that support our business operations, such as customer service, technology, communications, or messaging services, may be permitted when necessary to provide our services.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
All categories of information sharing described in this Privacy Policy exclude SMS opt-in data and consent unless disclosure is necessary to provide the messaging service or is required by law.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their independent marketing or promotional purposes.
We may share information when reasonably necessary to:
Provide the insurance services or information you requested
Communicate with insurance carriers, agents, brokers, or service providers when necessary to assist with your insurance request
Process insurance applications, quotes, or enrollment requests
Operate and maintain our website, CRM, communications systems, and other business technology
Provide customer support
Comply with applicable laws, regulations, court orders, or other legal obligations
Protect the rights, safety, or property of JP Salud Y Bienestar LLC, our customers, or others
Service providers that receive information on our behalf are expected to use it only for the purposes necessary to provide their services.
Insurance Information
Because JP Salud Y Bienestar LLC provides insurance-related services, you may voluntarily provide information necessary to obtain quotes, compare insurance products, determine eligibility, or assist with applications.
Depending on the insurance product requested, this information may be shared with applicable insurance carriers, enrollment platforms, or other authorized parties as necessary to provide the service you requested.
Submitting information does not guarantee eligibility, approval, coverage, pricing, or enrollment in any insurance policy or plan.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or misuse.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Your Rights and Choices
You may contact us to:
Request access to personal information we maintain about you
Request corrections to your personal information
Request deletion of certain personal information, subject to legal and business recordkeeping requirements
Update your contact information
Opt out of certain communications
You may opt out of SMS communications at any time by replying STOP.
You may request assistance regarding SMS communications by replying HELP or calling (915) 867-2158.
Cookies & Tracking Technologies
Our website may use cookies, analytics tools, pixels, or similar technologies to:
Improve website functionality
Understand how visitors use our website
Analyze website traffic
Improve user experience
Measure the effectiveness of our website and advertising
You may be able to manage cookies through your browser settings.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, including insurance carriers, quote platforms, scheduling services, analytics providers, CRM systems, or other technology providers.
JP Salud Y Bienestar LLC is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
Medicare Disclaimer
JP Salud Y Bienestar LLC is an independent insurance agency operating as Salud Y Bienestar TX and is not affiliated with or endorsed by the U.S. government or the federal Medicare program.
We do not offer every Medicare plan available in your area. Please visit https://www.medicare.gov or call 1-800-MEDICARE (1-800-633-4227) for information about all available Medicare options.
Children’s Privacy
Our website and services are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under the age of 18 through our website.
Changes to This Privacy Policy
JP Salud Y Bienestar LLC may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acknowledgment of the updated Privacy Policy.
Terms of Service
Your use of this website is also governed by our Terms of Service:
https://saludybienestartx.com/terms-of-service
Contact Information
JP Salud Y Bienestar LLC Salud Y Bienestar TX Contact: Jorge Alan Gonzalez Flores 4131 N Stanton El Paso, TX 79902
Phone: +1 (915) 867-2158 Website: https://saludybienestartx.com/ Privacy Policy: https://saludybienestartx.com/privacy-policy Terms of Service: https://saludybienestartx.com/terms-of-service